How do I log in to my account?
In order to log in to your account you need to click on Login button enter your username and password, which sent to your registered email.
What is the difference between Live Account and Demo Account?
Demo account allows you to test your strategies with virtual money before trading with real funds on your Live account.
What is the amount I receive in my Demo Account?
After the registration you receive a demo account with 100,000 virtual money according to your registered currency.
How do I receive my first password and username?
Your login details have been sent to your email address after registration on the platform. In case you require assistance with login to your account you can always contact our customer support
How do I reset my password?
Resetting your password is easy. Click on Log In and then on Forgot password. After entering your email address, you'll receive an email with further instructions.
How can I unsubscribe from notifications and alerts?
You can unsubscribe from emails, marketing SMS and push notifications by clicking on My profile and then Change Account Details.
How can I deposit?
In order to deposit, log in to your account, and then click on Deposit button. There are multiple deposit methods you can choose from.
How can I withdraw my funds?
For making a withdrawal, simply log in to your account, click on the Banking tab, then on the Withdrawal tab. Enter in the amount you wish to withdraw and click on Next button. Fill in the required fields and then click on Submit button.
Where can I find a status of my deposit/withdrawal/internal transfer?
Information regarding your deposits, withdrawals and transfers is available under the Banking section tab.
Where are investous services are available?
Clients can use their accounts worldwide, however the availability of jurisdictions may depend on your country of residence. Please check the registration page to see which jurisdictions are available to you.
How can I follow my Banking transactions?
You can check all of the completed banking transactions by clicking on Banking and then History.
Are my funds and personal details safe?
Yes. Your private information is highly protected using the most up-to-date hi-tech techniques on the market, ensuring you are in a safe trading environment. investous secures all transmissions with a 128bit SSL encryption certificate provided by Thawte.